The Great Dog Food Scam, Part II

Well, it’s time for an update to my post about dry dog food and the low calorie scam being perpetrated by some manufacturers and retailers.

Not being satisfied with my initial calls to those in charge, I once again contacted Sam’s Club customer service, in an attempt to voice my concerns about their food to someone in charge who would listen. I finally reached someone there who cared enough and he gave my number to the head of pet food sales and marketing for the entire Sam’s Club chain. Yes, the person who is in charge of the whole thing, from deciding what formula to tell its manufacturer to use to what it says on the bag, called me to let me know he was interested in what I had to say.

We had an excellent conversation. He is new to the position, apparently had no idea about the recent changes to its Performance formula and appeared to actually want to do something about it. Both of us agreed on many points, as he, ironically, had worked for Mars for quite some time before taking on his new position.

The conclusion we came to at the end of our talk was that there is a disagreement from manufacturers as to what constitutes a ‘performance’ dog food: Protein/Fat Content or Calories Per Kilogram. I am pretty sure he recognizes and knows that calories(high metabolizable energy and caloric density) is the key to maintaining a healthy dog.

I am hoping he can make a difference from his position in the very near future. Meanwhile, keep your eyes on the packaging of Member’s Mark Performance to see if there is a change in either packaging or ingredients, or both.

After all, your dog’s health should be important to these businesses, too!

Best,
Bob

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